About Us
Patient Support Pathway is a Community Interest Company (CIC) which exists to support you through and beyond the milestone of leaving hospital. We go the extra mile to deliver wraparound, clinical–backed care for individuals and families.
Our Mission
To empower individuals with serious injury and their families with the knowledge and coordinated support to bridge the gap between urgent care and long-term recovery.
Every patient deserves a clear route forward that recognises the full impact of injury on their physical, financial and emotional wellbeing.
Our Vision
A new national standard for personal injury support, outside of medical care.
We envision a landscape where people’s healthcare needs are met more proactively and comprehensively, following any extent of physical trauma.
Patient Support Pathway was founded following our CEO’s personal experience navigating the complex UK healthcare system after a family member suffered a life-changing injury.
In the weeks following hospital discharge, they discovered a maze of clinical jargon, missed benefit entitlements, and a lack of emotional support for the family as caregivers. The emotional toll was as heavy as the practical burden.
What started as a small local advocacy project quickly grew into a mission to ensure no other family had to face these challenges alone. Today, we are proud to be one of the UK’s leading support networks, offering a professional signposter for every step of the journey.
Our Core Values
Seeing the full picture
We take time to understand each person’s needs after injury, whether they require emotional support, rehabilitation, financial support or legal help.
Providing evidence-based care
Our pathways are informed by clinical best practices and draw on the skills of trusted specialists.
Guiding through lived experience
Some people in our network have either experienced injury themselves or supported family members through recovery.
Supporting everyone involved
We look out for family members involved as well as the individuals who have experienced personal injuries.
Leading with empathy
We understand that everyone’s recovery journey is deeply personal and singular.
Encouraging community
We foster a peer network where individuals and families can connect with like-minded people.
Our dedicated team brings together clinical excellence, legal expertise, and deep personal experience.
15 years experience in personal injury and mental capacity support.
Expert in welfare benefits and charitable grant navigation for patients.
Dedicated to bridge the gap between hospital care and home recovery.
Join Us in Supporting Families
Whether you’re looking for help or want to partner with us, we’re here to talk.