Our Services & Support Pathways
Families can access and return to the Patient Support Pathway whenever they need guidance.
A Pathway to Recovery Built on Expertise and Compassion
Services and Support
We provide a comprehensive pathway of professional support for patients and their families, ensuring guidance at every critical stage of recovery.
Rehabilitation
Dedicated advocacy services ensuring patient voices are heard and rights are respected in complex clinical settings.
Financial advice
Support with navigating welfare benefits, care financing, and the financial effects of your injury and situation.
Emotional Support
Guidance for patients and their families, including peer support and more specialised programs.
Legal and capacity support
Providing clear, professional advice on your legal rights including compensation claims, capacity, Court of Protection and more.
How to Access Support
Initial Assessment
Connect with a specialist in-house advisors and signposter to identify your immediate needs and explore your options.
Tailored Pathway
We develop a personalised plan connecting you with the right services and support at the right time.
Ongoing Support
Benefit from continuous guidance, advocacy and check-ins throughout your recovery journey.
Patient Support FAQs
Find answers to common questions about our support services, legal guidance, and financial assistance pathways.
What types of patient support services do you offer?
You can access our pathway by contacting our team directly via phone or email. We will guide you through the initial assessment process and connect you with the right specialist support.
How do you provide legal guidance and capacity support?
We provide guidance on Capacity, Powers of Attorney, Deputyship, and general legal support for personal injury and employment matters. Our goal is to protect your future and ensure your voice is heard.
Can you help with financial assistance and benefit eligibility?
Yes, our team specializes in financial guidance. We assist with navigating Welfare Benefits, Grants, and other financial support pathways available.
How does the initial assessment process work?
Compassionate support is at the heart of our pathway. We provide peer-to-peer support and guidance for families navigating the complexities of post-discharge support.
How long does the initial assessment take?
The initial assessment is tailored to your needs. It typically involves a comprehensive review of your ongoing rehabilitation needs and exploring various funding options available to you.
Can I approach Patient Support Pathway if I have already spoken to you?
Yes, you can connect with us wherever you are in your recovery journey for advice or feel you need further help.
Let Us Support You
Our in house specialist signposters are here to help you navigate your recovery journey. Reach out today to discuss your needs.
What Families Say
“The support we received after my husband’s injury was invaluable. They guided us through every step of the process.”
“I had no idea how to navigate the legal side of things. The Patient Support Pathway team made sure our family’s future was protected.”
“The emotional support I received helped me cope during the most difficult time of my life. I never felt alone in this journey.”
Let Us Support You
We’re here for patients and families at every step of the recovery journey. Whether you need guidance, advocacy, or just someone to talk to, our team is ready to support you.